jitbus Terms and Conditions
Please read these terms and conditions carefully before using the jitbus platform. This document defines your rights and responsibilities as well as ours.
General Introduction and Applicability
These terms and conditions ("Terms") apply to the use of the jitbus platform ("Platform", "Site") and all of its services. By registering on jitbus or using the site, you are considered to have fully read, understood and accepted these Terms.
jitbus operates an online betting and casino platform for users in Bangladesh. Our services are open only to individuals who meet the following eligibility criteria.
1.1 Eligibility Criteria
- You must be 21 years of age or older.
- You must be a legal resident of Bangladesh.
- You must have a valid and active mobile number.
- You are mentally capable and are using this service voluntarily.
- You are not registered on any self-exclusion list.
1.2 Right to Amend Terms
jitbus reserves the right to revise or change these Terms at any time. Continued use of the platform after any changes will be considered as your acceptance of the revised Terms. The date of the latest update will always be displayed on this page.
Account Registration and Management
To use jitbus services, you must open a personal account. Each individual may operate only one account. Creating multiple accounts is strictly prohibited.
2.1 Information Provided at Registration
When opening an account, you must provide the following accurate and up-to-date information:
- Full legal name (as per national identity card)
- Active mobile number
- Date of birth (for age verification)
- Preferred payment method details
2.2 Account Security
It is your responsibility to keep your account login details (username and password) completely confidential. Sharing this information with any third party is strictly prohibited. If any unauthorised activity is detected on your account, notify our support team immediately.
2.3 Reasons for Account Suspension or Cancellation
jitbus reserves the right to suspend or permanently cancel your account in the following circumstances:
- Providing false or incomplete information
- Operating multiple accounts
- Fraudulent or misconduct-related activity
- Violation of bonus terms and conditions
- Involvement in money laundering or illegal activities
- Attempting unauthorised access to another user's account
Deposit, Withdrawal and Payment Policy
jitbus provides transaction facilities through the most popular payment methods in Bangladesh. All transactions are completed in Bangladeshi Taka (BDT / ৳).
3.1 Deposit Rules
| Payment Methods | Minimum Deposit | Processing Time |
|---|---|---|
| bKash | ৳100 | Instant |
| Nagad | ৳100 | Instant |
| Rocket | ৳100 | Instant |
| Upay | ৳100 | Instant |
| Bank Transfer | ৳100 | Usually 1-2 business days |
3.2 Withdrawal Rules
The minimum withdrawal amount is ৳800. Approved withdrawal requests are generally processed within 5 to 30 minutes. Withdrawals must be made to the same payment method used on your account.
- Account verification must be completed before making a withdrawal.
- Withdrawals may be held if bonus-related conditions have not been met.
- jitbus reserves the right to delay withdrawals in cases of suspicious activity.
- It is recommended that the deposit and withdrawal method be the same.
3.3 Transaction Security
All financial transactions on jitbus are secured through SSL encryption technology. We do not store your banking information directly. All payment processing is handled through secure third-party providers.
Bonus and Promotion Terms
jitbus offers various bonuses and promotional offers. Each bonus has its own conditions, and failure to comply with these conditions may result in the bonus being cancelled.
4.1 Welcome Bonus
New members will receive a 100% bonus on their first deposit, up to a maximum of ৳5,000. The wagering requirement for this bonus is 25 times (the total of the deposit plus the bonus amount).
Example 2: If you deposit ৳12,000 or more, you will receive the maximum bonus of ৳5,000, giving a total balance of ৳17,000.
4.2 General Bonus Terms and Conditions
- Each user may claim the welcome bonus only once.
- Withdrawals cannot be made while a bonus is active.
- The bonus balance cannot be withdrawn before the wagering requirement has been met.
- Multiple bonuses cannot be active at the same time.
- The validity period of a bonus will be stated in the relevant offer's terms.
- jitbus reserves the right to modify, suspend or cancel any bonus at any time.
4.3 VIP Program
The jitbus VIP program has five tiers. Weekly cashback benefits are available at each tier:
| VIP Tiers | Weekly Cashback |
|---|---|
| Bronze | Up to 0.3% |
| Silver | Up to 0.6% |
| Gold | Up to 0.9% |
| Platinum | Up to 1.2% |
| Diamond | Up to 1.5% |
Advancement to a VIP tier depends on your activity and participation on the platform. Specific terms and conditions apply to VIP cashback and are subject to change.
Gaming Rules and Fair Play Policy
jitbus is committed to ensuring fair and transparent outcomes across all games. All games offered on our platform are developed by recognised software providers and verified through independent audits.
5.1 Game Providers
jitbus offers games from the world's leading game providers, including: PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming, Ezugi, NetEnt, Microgaming and many more. Every game is verified and secure.
5.2 Gaming Code of Conduct
The following behaviour is strictly prohibited and may result in account cancellation:
- Exploiting software bugs or technical vulnerabilities
- Using bots or automated software
- Attempting to manipulate game outcomes
- Collusion betting with other players
- Unusual betting patterns intended to lock bonuses
5.3 Game Results and Disputes
All game results are determined through Random Number Generator (RNG) technology. In the event of a dispute over a game result, the latest server log will be considered final. If a game is interrupted due to a technical fault, the relevant bet will be cancelled and the original amount refunded.
Responsible Gaming Policy
jitbus believes that gaming should be an entertaining activity. We encourage all users to play responsibly and have put in place various measures to support those who are experiencing difficulties.
6.1 Limit-Setting Features
You can set the following limits from your account settings:
- Daily, weekly or monthly deposit limits
- Daily, weekly or monthly loss limits
- Session time limits
- Account Self-Exclusion
6.2 Self-Exclusion
If you feel that your gaming habits are getting out of control, contact our support team to activate self-exclusion. While self-exclusion is active, you will not be able to access the platform.
Privacy and Data Protection
jitbus places the highest importance on protecting your personal information. Full details of how we collect, store and use your information are set out in our Privacy Policy.
7.1 Data Collection and Use
We collect your information for the following purposes:
- Account management and identity verification
- Processing financial transactions
- Customer Service Delivery
- Prevention of Fraud and Money Laundering
- Fulfillment of Legal Obligations
7.2 Information Sharing
Your personal information will not be sold or shared with any advertiser or commercial third party. However, information may be shared as required by legal obligations, security investigations, or with our service providers (such as payment processors).
Limitation of Liability & Disclaimer
Gaming or betting on the jitbus platform inherently carries financial risk. It is entirely your responsibility to make decisions with awareness of this risk.
8.1 Service Availability
jitbus makes every effort to ensure uninterrupted service, however the service may temporarily become unavailable due to technical issues, maintenance, or other reasons. jitbus is not liable for losses arising from such situations.
8.2 Third-Party Services
The games and payment services used on jitbus are operated by third-party providers. jitbus accepts limited liability for technical failures or service interruptions caused by these providers.
8.3 Gambling Risk
There is a possibility of financial loss in online gaming and betting. Never bet beyond your means. jitbus is not liable for any financial loss resulting from the outcome of any bet.
Dispute Resolution Process
If a dispute arises between jitbus and any user, the following process must be followed.
9.1 How to Submit a Complaint
- First, raise the matter in our 24/7 live chat.
- If the issue is not resolved via live chat, write to [email protected] with full details.
- We will endeavor to respond within 7 business days of the complaint being submitted.
- Please attach any relevant screenshots or evidence along with your complaint.
9.2 Final Decision
Server logs, transaction records, and technical data will be considered as final evidence in resolving disputes. jitbus's decision shall be considered final and binding, unless both parties agree to another arrangement.
Contact & Support
If you have any questions or uncertainties regarding these terms and conditions, our support team is always here for you.
Chat directly in Bengali from any page on the site. Our support team is always ready.
If you are interested in playing on jitbus, the following links may be useful to you:
These terms and conditions were last updated in January 2026. Any future changes will be reflected on this page and the update date will be revised.